Taskpath turns your support inbox into triaged tickets with cited draft replies drawn from your own returns, shipping, and product policies. Consistent answers, faster first response, and a person approves each send, over the mailbox you already run, EU-hosted.
The repetitive work that arrives by email, folder, and form, handled, and always waiting for you before anything is sent or changed.
“Where's my order?” and refunds
The questions that fill every retail inbox get a grounded draft from your own policy, the customer gets a fast, consistent answer, your team approves it.
Peak-season volume without peak hiring
Sales spikes and the inbox floods, Taskpath drafts the routine replies so a small team keeps first-response times down through the rush.
One policy, answered the same way twice
Returns, delivery windows and warranty answers come from your published policy, cited, so two customers with the same question get the same answer.
Customer data kept in the EU
Order and customer details stay in your own systems, EU-hosted and self-hostable, GDPR-friendly, and nothing is sent without a person's approval.
We onboard a small number of pilots, one workflow at a time. Tell us the one you'd start with.