Taskpath turns your support inbox into triaged tickets with cited draft replies drawn from your own returns, shipping, and product policies. Consistent answers, faster first response, and a person approves each send — over the mailbox you already run, EU-hosted.
The repetitive work that arrives by email, folder, and form — handled, and always waiting for you before anything is sent or changed.
“Where's my order?” and refunds
The questions that fill every retail inbox get a grounded draft from your own policy — the customer gets a fast, consistent answer, your team approves it.
Peak-season volume without peak hiring
Sales spikes and the inbox floods — Taskpath drafts the routine replies so a small team keeps first-response times down through the rush.
One policy, answered the same way twice
Returns, delivery windows and warranty answers come from your published policy — cited — so two customers with the same question get the same answer.
Customer data kept in the EU
Order and customer details stay in your own systems — EU-hosted and self-hostable, GDPR-friendly, and nothing is sent without a person's approval.
We onboard a small number of pilots, one workflow at a time. Tell us the one you'd start with.