Taskpath turns inbound support email into triaged tickets with a cited draft reply from your own documentation and past resolutions, per client. It runs over the shared inboxes you already have, keeps each client's data separate, and a human approves every send.
The repetitive work that arrives by email, folder, and form, handled, and always waiting for you before anything is sent or changed.
First-response on every ticket
Password resets, access requests, “is it down?”, a grounded draft from your runbooks and past tickets, so first-response time drops without hiring. Your engineer approves or edits.
Per-client knowledge, kept separate
Answers are drawn from the right client's documentation and cited, never mixed. Tenant isolation is built in, not bolted on.
Triage the overflow queue
Shared support@ and helpdesk inboxes get classified and routed the moment mail lands, so nothing sits unseen until 5pm.
Your stack, your data
EU-hosted or self-hosted over the mailboxes and tools you already run, no rip-and-replace, and client data doesn't move into another vendor's cloud. Every action human-approved and audited.
We onboard a small number of pilots, one workflow at a time. Tell us the one you'd start with.